Price Match Guarantee


Price Match Guarantee

When you book your travel with MBNA Rewards†, you are guaranteed a price match on select airfare and vacation package bookings.

If you find a lower advertised price available to the general public through a Canadian retail website at your time of booking, the Rewards Centre will match it.

PRICE MATCH GUARANTEE TERMS & CONDITIONS

  1. Eligible Travel Providers: The Price Match Guarantee applies to vacation packages and airfare booked with specific travel providers based on advertised prices. Eligible vacation packages must be booked with Sunquest Vacations, ALBATours, Transat Holidays, Nolitours, Signature Vacations, Air Canada Vacations, Sunwing Vacations, and WestJet Vacations. Eligible airfare must be booked with Air Canada and WestJet. This price match guarantee does not apply to build-your-own packages (booking airfare and hotels separately). 
  2. Time of Notification: Cardholders must be ready to make their booking at time of price match request. Contact the Rewards Centre (before making a booking) for price verification. Rate must be available in the public marketplace at the time the Cardholder is ready to book and when the Agent is trying to verify price. 
  3. Comparison Rates: Any quotes, including without limitation e-mail quotes, quotes provided on company letterhead, etc., are not considered to be in the public marketplace. This price guarantee only applies to prices available to the general public through Canadian retail websites and specifically excludes prices offered through loyalty reward program sites, exclusive sites, corporate discounts, negotiated rates, consolidator prices, group rates or any other rates or promotions not offered to the general public. Price comparison is based on base price before taxes and fees. The Rewards Centre cannot honour rates that have been advertised by other travel providers made in error or that include omissions. 
  4. "Apple to Apple" Comparison: To qualify, the price comparison must be apple-to-apple (e.g. for the identical flights, hotel property, room type, meal plan, class of service, options, number of travelers, travel dates, departure and arrival cities, etc.). Qualifying lower rates do not include rates on web sites where the carrier, property, itinerary or similar booking details are unknown until after purchase or where prices are determined by any sort of auction or bidding. 
  5. Verification of Claims: Our Agents must be able to independently verify the price through a Canadian public website operated by a registered travel provider. To qualify, the the Rewards Centre must be satisfied that all requirements imposed on the lower price, including residency, age related or other requirements, are met (e.g. Cardholder must provide proof of age to qualify for a senior citizen discount). At the time of booking, if the lower price is verified, the Rewards Centre will match the price.


MBNA Rewards is operated by Kognitiv.